Returns & Exchanges
At Hat Club, we want to ensure you are completely satisfied with your headwear. If your latest pick-up isn't the perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a prepaid shipping label and a return packing slip to include in your box.
Pack and Ship
Securely place your unworn hats in their original packaging to prevent crushing and drop the package off at any authorized carrier location.
Processing and Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing